My top bar is not showing/is hidden
This may be because it isn't activated. You need to make sure that your Top Bar's status is set to "Active" in the settings (left menu of your WordPress admin panel).
Top Bar with sticky menus
Sticky menus (navigation bars that stay at the top when scrolling) are known to not play nice with notification bars (or any fixed element in the website). If you have a fixes navigation in your website and can't see you top bar, it could be that it's hidden by a sticky menu.
In this case, try both the options for the Always visible setting to see if it solves the issue.
Still can't see it
Please submit a request, let us know which theme you are using and provide us with a URL to your site. We will help you.